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Vanessa Rodriguez is a seasoned customer service professional with extensive experience in healthcare settings. Currently serving as a Customer Success Specialist at ClearBalance HealthCare since January 2019, Vanessa excels in managing client relationships and leading stakeholder meetings with large health systems to enhance service offerings. Prior experience includes roles as a Patient Service Representative at Premier Community Healthcare Group, where Vanessa provided exceptional customer service and managed a high call volume, and as a Posting Representative at Moffitt Cancer Center, focusing on billing disputes and financial accuracy. Vanessa's career began as a Lead Order Processor at Eye Doctors Optical Outlets, where attention to detail was key in processing patient orders. Vanessa holds a Bachelor of Applied Science in Business Administration from the University of Florida and an undergraduate degree in Business Administration and Management from St. Petersburg College.