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Nikhila Jonnalagadda has a diverse work experience spanning multiple industries. Nikhila began their career as an Intern at Ezetap Mobile Solutions Pvt. Ltd in 2013. In 2014, they completed a Summer Internship at ADP. Nikhila then joined Flex in 2016 as a Senior Analyst, where they worked until 2018. In 2020, Nikhila joined Digital Banking Direct as a Trainee Business Analyst for a few months before moving to Mypad as a Business Analyst, where they worked until 2021. Nikhila then joined Karmarama as a Data Analyst, where they worked from July to October 2021. Currently, they are working as an Insights Analyst at Clear Box Retail from November 2021.

Nikhila Jonnalagadda obtained their Bachelor's degree and Master's degree in Computer Science from the Indian Institute of Technology, Madras. Nikhila attended the institution from 2011 to 2016. Nikhila also holds additional certifications, including an Entry Certificate in Business Analysis from IIBA, obtained in July 2020, and various certifications in business analysis and bot development from Automation Anywhere, obtained in 2020. In addition, they obtained a certification in Digital Marketing and Marketing Analytics from the Indian Institute of Management Rohtak in December 2017.