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Jordan Thompson has over 12 years of work experience, starting with Nabell USA as a Design Engineer from 2009 to 2013. Thompson then worked at Fiberon Decking as a PVC Production Supervisor from 2013 to 2015 and as a Manufacturing Engineer from 2015 to 2016. At Fitesa, Thompson was a Maintenance and Reliability Engineer responsible for leading continuous improvement efforts and events from 2015 to 2016. Thompson then worked at ASSA ABLOY Entrance Systems as a Project Coordinator from 2016 to 2018. At Windsor Windows and Doors, Thompson served as a Continuous Improvement Manager responsible for process improvement from 2018 to 2022. More recently, Thompson joined Mark Thompson Insurance as an Insurance Agent in 2020 and then Clean Data Inc. as an Analytics Engineer in September 2022.

Jordan Thompson earned a Bachelor of Science (BS) degree in Mechanical Engineering Technologies from the University of North Carolina at Charlotte between 2009 and 2011. Additionally, they obtained a certification in SQL Essential Training in February 2023 and have completed Six Sigma Green and Yellow Belt certifications, but no information has been provided regarding the institutions attended or the dates of completion.