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Mike’s role is to provide operational oversight to ensure customer satisfaction and provide operational leadership and coaching to the project team to achieve project goals. Mike is an innovative and results-driven leader focused on achieving exceptional performance in a highly competitive environment that demands continuous improvement. He is experienced in driving successful strategies, processes, and customer service improvements while building collaboration with key business decision-makers. Mike is consistently focused on building a safety culture, operational cost reduction, and improved service delivery by developing creative approaches and partnerships.