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Joe Skillman is an experienced professional with a strong background in customer support and services. Currently serving as the Director of Product Support at Classy since June 2024, Joe Skillman previously held the position of VP Services at Swapcard from June 2021 to June 2024. With a diverse career, Joe Skillman has also worked as Head Of Customer Support at FindHotel, Customer Service Responsible at ZARA USA, and Senior Customer Experience Manager at Heathrow Express. Earlier roles include General Manager at The Ministry, Community Manager at WeWork, and Assistant Area Customer Service Manager at Greater Anglia. Joe Skillman began a career in customer experience as a Training & Recruitment Manager at Superdry and as a Department Manager of Recruiting & Training at Abercrombie & Fitch/HollisterCo. Joe Skillman holds a BA (Hons) in Physical Education & Sport from the University of Greenwich.