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Kelly Ritchie has held various roles throughout their work experience. Kelly started their career at Wells Fargo as a Customer Service and Sales Representative, where they excelled in resolving client complaints and meeting sales goals. Kelly then moved on to become a Personal Banker, where they supervised tellers and exceeded corporate sales goals. Kelly also has experience in the sports industry, having worked for the Oakland Raiders as a Concierge and Premium Seating and Sales Intern. In these roles, they promoted stadium amenities, managed conflicts, and handled various administrative tasks. Kelly also worked as a Substitute Teacher for the San Ramon Valley Unified School District, where they followed lesson plans and maintained classroom behavior. Kelly served as an Office Manager for Baker Family Chiropractic Center, overseeing office processes and providing exceptional customer service. Kelly has also worked as an Assistant Account Manager at R.C. Fischer & Co., communicating with clients and facilitating software transitions. Kelly served as an Account Manager at Acrisure California LLC. dba Pacific Diversified Insurance, where they independently managed policies and sold additional insurance. Kelly gained instructional experience as a Yoga Instructor at CorePower Yoga, leading yoga classes and selling memberships. In their most recent role at ClassPass, they have held positions as an Account Manager, Senior Account Manager, and currently as a Senior Strategic Account Manager. Kelly's work experience demonstrates their ability to excel in various industries and roles.

Kelly Ritchie earned a Bachelor of Science degree in Society and Environment from the University of California, Berkeley, completing their studies from 2007 to 2011. Kelly also obtained a High School Diploma from Woodcreek High School, although the specific dates are unknown. In 2019, Kelly pursued their interest in holistic wellness and became an Integrative Nutrition Health Coach after completing a program at the Institute for Integrative Nutrition. Additionally, they obtained the Commercial Lines Coverage Specialist certification from the Hartford School of Insurance in October 2016 and the RYT-200 certification from CorePower Yoga in April 2016.