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Gabriella Kovacs is a UX Practitioner at Classlist since April 2023, bringing a diverse background in customer service and education. Previously, Gabriella served as a Senior Sales Assistant at Sports Direct, where responsibilities included managing and training new staff and enhancing visual merchandising. Early career experiences included teaching English as a foreign language at BELS Business English School and J. J. Zmaj Primary School, achieving high pass rates among students. Gabriella's education includes a Master's degree in Digital Design and Communication from the University of Leeds, complemented by various certifications in UX and UI design from CareerFoundry. A notable commitment to improving customer experiences and fostering effective learning environments characterizes Gabriella's professional journey.