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Manuel Vásquez is a skilled operations professional currently serving as the Deputy Operations Manager - Liaison at Claro Insurance since January 2024. Previously, Manuel held the position of IberoLatam Operational Excellence Manager at Majorel Iberia & LatAm from October 2022 to December 2023, where responsibilities included managing global operational KPIs, process efficiency analysis, and overseeing continuous improvement projects. Additional experience includes leading a solutioning team as TAP Manager at Teleperformance and serving as a Senior Process Analyst at Boston International School. Manuel's educational background encompasses a Master's degree in Strategic Operations Management and Innovation from Universitat de Barcelona and OBS Business School, as well as a Bachelor of Science in Industrial Engineering from Universidad del Norte. Additional language proficiency includes advanced English and Portuguese.