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Andres Pirela is an experienced professional with a strong background in management and analysis. Currently serving as the Contracting and Contact Center Manager at Claro Insurance since April 2022, Pirela has previously held positions such as Retention Supervisor at Callzilla from August 2020 to April 2022, and QA Analyst at Market Mix from August 2017 to August 2019. Early career experiences include Field Engineering at Pi Tools S.A. and a teaching role at Instituto Politecnico Santiago Mariño. Pirela's career also includes a sales position at Representaciones H, C.A. and an internship with Maersk H2S Safety Services. Academically, Pirela obtained a degree in Ingeniero Quimico from La Universidad del Zulia, supplemented by language studies at Centro Electronico de Idiomas.