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Thiago M. Marques is a seasoned marketing professional with extensive experience in the telecommunications industry, currently serving as Senior Marketing Manager at Claro Brasil since June 2007. In this role, Thiago leads the mobile prepaid segment and is responsible for the complete customer lifecycle, achieving top satisfaction ratings in the prepaid market according to Anatel in 2018. Thiago has also overseen product management for various segments, including prepaid, control, post-paid, and corporate, catering to approximately 65 million customers. Prior experience includes roles at Itaú Unibanco, Bank of America, and HSBC. Thiago holds an MBA in General Management from FIA and an extension in General Business from Ibmec, alongside a Bachelor's degree in Business Administration from FGV.