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Catherine Jackson (MCILIP) has extensive experience in knowledge and information management. Catherine is currently the Head of Knowledge & Insight at Clarke Willmott, a position they have held since November 2021. Prior to this, they spent over 16 years at Eversheds Sutherland as a Senior Knowledge Manager, where they led the KM systems and intranet team, overseeing the upgrade and rebranding of the firm's SharePoint intranet. Catherine was also responsible for the firm's global federated search engine and taxonomies. Before joining Eversheds Sutherland, Catherine worked at Norton Rose as a Senior Information Officer, providing research and enquiry services across all offices globally. Catherine also kept up-to-date with European Union developments and created tailored newsletters for the EU and Competition team. Catherine's career began at Macfarlanes as an Assistant Librarian, where they conducted research, delivered current awareness newsletters, and managed the library staff.

Catherine Jackson (MCILIP) completed their education at Leeds Beckett University from 1994 to 1997, where they received a BA (Hons) in Information Management. Catherine also holds a certification from the Chartered Institute of Library and Information Professionals (CILIP), known as MCILIP. In addition, they have an unspecified certification in Prince2, but the details regarding the institution, month, and year obtained are not provided.