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Leticia Fernandes da Silva is an experienced professional with a diverse background in customer support and operations across various industries. Currently serving as an Assistant Customer Desk at Finlex since July 2024, Leticia previously worked at CLARK Deutschland as an Operations & Contract Data Associate, where responsibilities included managing customer profiles and communication with sales agents and insurance companies. Prior experience includes a role as Sachbearbeiterin Abfallwirtschaft at Stadt Rödermark, focusing on waste management services, and as an Account Development Representative at Enterprise Rent-A-Car, providing support to international business customers. Leticia began a career in hospitality at Deutsche Hospitality, gaining skills in front desk operations, event planning, and customer service. Proficiency in German and English has supported effective communication across roles.