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Rob Rood is a seasoned professional with extensive experience in account management and technical support. Currently serving as a Strategic Account Manager at Clarity Software Solutions, Inc. since June 2022, Rood has previously held roles including Senior Implementation Business Analyst and Jr. Implementations Business Analyst. Responsibilities have included onboarding new clients, managing projects, and ensuring quality assurance. Prior experience at Altice USA and Cablevision focused on customer relations and technical support, handling elevated complaints and providing solutions for internet and phone services. Rood's academic background includes a B.A. in Government and Politics from Sacred Heart University.