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Jacob Shockley is a skilled Technical Support Specialist at Road Ready Advanced Telematics since January 2023, bringing a wealth of experience in fleet management and operational efficiency. Prior to this role, Jacob served as a Fleet Analyst at Mid Ohio Pipeline, where automated processes and managed a fleet of 600 units, achieving a 97% active status. Jacob's tenure in the US Navy from October 2011 to July 2020 included positions in middle management, where performance monitoring and team mentoring were key responsibilities, as well as managerial roles that focused on streamlining operations and leading personnel in complex tasks. This diverse background reflects strong leadership, operational management, and customer relations skills.