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Joel Finigan has significant work experience in technical support roles. Joel is currently working as a Senior Technical Support Engineer at Clari. Prior to this, they worked for Veritas Technologies LLC for over 10 years, where they held various positions including Principal Technical Support Engineer and Senior Technical Support Engineer. In these roles, they provided backline mentoring and assistance to frontline and advanced technical support engineers, investigated complex issues, and worked with engineering to identify and solve product defects.

Before joining Veritas Technologies LLC, Joel worked at Frontier Communications as a Network Administration/Help Desk Intern and later as an Internet Communication Specialist. In these roles, they provided help desk support for employees and completed tickets in the ticket management system.

Joel's work experience also includes a role as a Senior Customer Care Representative at 21st Century Insurance, where they provided customer support. Joel also worked as a Lead Transportation Security Officer at TSA, where their responsibilities included maintaining employee schedules and screening passengers and baggage for prohibited items.

Joel'searly career experience includes a role as a Technical Support Representative at Convergys.

Joel Finigan has a strong education background in the field of Network Administration. Joel attained an Associate of Science degree in Network Administration from Daytona State College, completing their studies from 2009 to 2011. Prior to this, they pursued an Associate of Arts degree in General Studies from the same college, which they received in 1996. In addition to their formal education, Joel also obtained certifications from CompTIA, including CompTIA A (2009 edition) and CompTIA Network (2009 edition) in December 2010. These certifications further enhance their knowledge and expertise in the field.