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Barbara C. has over 18 years of experience in customer service and management roles across various automotive and retail companies. Currently serving as a Call Center Customer Service Representative at CJ Pony Parts since September 2021, Barbara previously held positions as an Account Manager/customer service at Drake Automotive Group from January 2020 to February 2022 and as a Resolution Specialist at Classic Industries from February 2014 to January 2020, where responsibilities included issue resolution and training new employees. Earlier in the career, Barbara worked at AutoZone from July 2005 to 2013, holding roles as Assistant Store Manager and Sales Specialist, where tasks included managing store operations, inventory control, and register balancing.