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Thomas Borawski is an experienced operations professional with a diverse background in logistics, management, and customer service. Currently serving as a Customer Operations Lead Analyst at CJ Logistics America since November 2020, Thomas analyzes demand data to optimize shipping and receiving schedules. Previous experience includes roles as an Operations Manager at BrightKey, Inc., overseeing multiple project teams and client services, and as a Merchant Operations Lead for SMX Contracted to Google Express, where relationships with over 80 merchants were maintained and productivity significantly increased. Thomas has also held managerial positions at Dish Network and Hertz, driving improvements in operations and financial performance. A graduate of Canisius University with a Bachelor of Science in Management, Thomas's foundational education includes an Associate's degree in Retail Management from Niagara County Community College.