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Shuting (Ace) Zheng has a diverse work experience in customer service and management roles. They have worked at various companies such as Cartier, Tiffany & Co., and Tinshing International Development LLC. At these companies, they have taken on roles like Client Experience Coordinator, Junior Graphic Designer, and General Manager. Their responsibilities included managing stores, providing customer service, overseeing teams, and building connections with clients and stakeholders.