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William Tkacz has a diverse work experience in the field of Information Technology. William began their career as an Information Services Analyst at Hartford Hospital in 2013, where they worked as a PC Technician at Whalley Computer, Inc. in the same year. William then joined The Village for Families & Children in 2014 as a Help Desk/Desktop Support Technician. In 2018, William worked as a Help Desk Specialist at GCR Inc. and as an Information Technology Engineer at Civix, holding multiple roles within the company.

William Tkacz obtained their high school diploma in General Studies from Suffield High School from the years 1996 to 2000. William then pursued further education at Manchester Community College from 2004 to 2005, focusing on Education. In 2012, William attended Branford Hall Career Institute-Windsor Campus, where they graduated with a degree in Computer Networking Management in 2013. Additionally, they obtained a certification in A+ in March 2016.