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Nicky Brown has a diverse work experience in the senior living industry, specializing in sales, marketing, and business development. They have held various leadership positions at Civitas Senior Living, starting as a Community Outreach Director in 2018 and progressing to roles such as Regional Director of Business Development and Vice President of Sales and Marketing. Nicky also has experience as a Community Ambassador at Silverado in 2018. Prior to their senior living work, they served as an Instructor/Social Service Coordinator at UNT Health Science Center and worked as a Dementia Care Specialist at the Alzheimer's Association.

Nicky Brown, MSSW, LMSW, CDP, completed a Bachelor of Science (B.S.) degree in Social Work from West Texas A&M University from 2009 to 2012. They further pursued their education at the same institution and obtained a Master of Science (M.S.) degree in Social Work from 2012 to 2013. In addition to their academic achievements, Nicky Brown has obtained various certifications. They became a Licensed Master Social Worker in the State of Texas in May 2013. They also received certification as a Certified Dementia Practitioner from the National Counsel of Certified Dementia Practitioners in February 2020.