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Emma Mitchell has a diverse work experience in the payroll and pensions management field. From December 2020 to May 2023, they served as the Head of NHS Payroll Services at Civica, with previous roles as an Account Manager and NHS Payroll Manager. Prior to that, they worked at Equiniti from October 2014 to December 2020, holding positions such as NHS Payroll Manager, NHS Pensions Manager, Pension Specialist, and Pension Administrator.

Emma Mitchell attended Queen's University Belfast from 2010 to 2013, where they earned a Bachelor of Arts degree in Politics.