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Chloe Gray has worked in a variety of roles in the past decade. In 2021, they began working as a Customer Success Manager for CitySwift. From 2016 to 2021, they worked for Stagecoach Bus, holding the roles of Commercial Analyst, Operations Manager, Acting Operations Manager, Assistant Operations Manager, and Graduate Operations Manager. In 2015, they worked as a Summer Intern for Enterprise Rent-A-Car. In 2014, they worked as a Student Placement for Menzies Distribution and as a Waitress for Brimmond Bistro, Craibstone Golf Course. In 2013, they worked as a Camp Counsellor for Camp Merriwood, and in 2012, they worked as an Accounts Assistant for Davidson Accounting.

Chloe Gray obtained their Bachelor's Degree in Business Management from Heriot-Watt University between 2012 and 2016. Prior to that, they attended Robert Gordon's College from 1998 to 2012 and obtained their High School diploma. In July 2018, Chloe obtained their CPC for Transport Managers (Passenger Transport) from CILT (UK). Additionally, they obtained their Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in May 2022, followed by Level 2 in June 2022, Level 3 in November 2022, and Level 4 in December 2022.