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Giulio Murino is a CRM Specialist at Citynews s.p.a. since November 2019, responsible for the installation, configuration, and customization of CRM software, creating workflows and automations, and utilizing data analysis tools for reporting and decision support. Previous experience includes a role as Sales Support at Citynews, assisting in commercial processes and documentation, and as a Marketing Assistant at Gelateria Cremilla, where brand identity and social media were managed. Giulio has also served as Store Manager at Busters Coffee Roma, overseeing operations and supplier negotiations, and completed an internship in Back Office at Lingua Academy, focusing on web development and travel bookings. Education includes a Master's degree in Marketing Management from GeMa business school and a Bachelor's in Translation and Interpreting from SSML Gregorio VII, complemented by further studies in film adaptation and a scientific high school diploma.