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Hannah Kepford is an experienced library professional currently serving as a Library Assistant for the City of Urbandale since May 2021, where responsibilities include managing library materials and providing customer assistance with technology. Prior experience includes a role as Library Clerk at East Flagstaff Community Library, where Hannah addressed patron inquiries and offered reading recommendations. Additionally, Hannah worked as a Program Coordinator at Inspire, Inc., facilitating communication between clients and stakeholders, and as Administrative Assistant and Supervisor at Marketlink Inc., overseeing staff recruitment and department productivity. Hannah holds a Bachelor of Arts in Psychology from the University of Arizona and is pursuing a Master of Library & Information Science at the University of Iowa.