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Robert McCall has extensive experience in community engagement and customer experience, currently serving as the Community Engagement & Customer Experience Manager for the City of Santa Monica since May 2016, after progressing through various roles including Community Engagement Administrator and Coordinator. Prior experience includes positions as Marketing Manager and Marketing Coordinator at LAC Group from August 2012 to May 2016, and as Enterprise Marketing Coordinator at DreamWorks Animation from December 2011 to August 2012. Robert McCall holds a Master of Communication Management with a focus on Organizational Communication from the University of Southern California and a Bachelor of Applied Arts in Broadcast & Cinematic Arts from Central Michigan University.