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Carmen Farrington is a seasoned customer service professional with extensive experience in financial transactions and management across multiple industries. Currently serving as a Customer Account Representative for the City of Oceanside since January 2009, Carmen handles various customer service functions, including processing financial transactions and addressing customer complaints. Prior roles include Branch Manager/Sr. Escrow Officer at Financial Title Company, where oversight of a $100K-per-year branch was maintained, and Sr. Escrow Officer at LandAmerica Commonwealth, focusing on staff recruitment, training, and performance management. Additional experience includes senior roles in loan processing and quality control, complemented by a strong educational background that includes certificates in Personnel Management and Human Resource Management, as well as a licensed Real Estate Sales Person credential.