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Reginald Hudson is an experienced IT professional with a strong background in technical support and application specialization. Currently serving as a System Analyst and Telecommunication Technician for the City of Newark since September 2013, Reginald has developed expertise in managing incidents and providing technical assistance. As an Infrastructure Associate Developer at Prudential Financial from December 2022 to December 2023, responsibilities included supporting a global technology help desk and managing escalated cases. Prior experience as an Application Specialist at Fiserv from December 2020 to June 2022 involved supporting the DNA banking application, assisting clients with testing and troubleshooting, and managing client communications. Reginald holds a Bachelor's degree in Computer Science from New Jersey City University, obtained between 2019 and 2021.