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Gareth Rayner has extensive experience in customer experience and engagement, particularly in the health and fitness sector. Currently serving as Area Manager for Customer Experience & Engagement at Active Monash since September 2009, Gareth has also held roles as Sales & Marketing Manager and Membership Coordinator within the same organization. Prior experience includes positions as a Membership Consultant at Fitness First and ROKO Health Clubs, as well as Fitness Centre Coordinator at Monash University. Gareth's career began in the Australian Army as a Medical Assistant. Educational qualifications include a Bachelor of Applied Science in Human Movement/Sports Science from Deakin University and a Diploma of Management from Australia-wide Business Training. Additionally, Gareth holds a Certificate 2 in Sport and Recreation from Wangaratta High School.