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Mark Santos is an experienced IT professional currently serving as a System Analyst at the City of Los Angeles Department of Building and Safety since January 2023. Prior to this role, Mark held positions as a Computer Support Specialist at Loma Linda University and as an IT Support Specialist II at Burlington Stores, Inc., where responsibilities included configuring IT devices, troubleshooting hardware and software issues, and managing network configurations. Mark's project highlights include the deployment and refresh of workstations and end devices across various organizations. Mark holds a Bachelor of Science in Computer Information Systems from California State Polytechnic University-Pomona and an Associate of Science in Business Administration from Crafton Hills College.

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