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Joy Zilar is an experienced leader in healthcare operations, currently serving as Vice President of New Patient Intake Operations at City of Hope since October 2020, having previously held the role of Assistant Vice President of Patient Access. With a demonstrated history in the hospital and healthcare industry, Zilar successfully implements innovative programs to enhance operational efficiency and align with strategic goals. Zilar's prior experience includes key positions at Cancer Treatment Centers of America, where oversight of new patient operations and collaboration across departments streamlined care processes. Early career roles involved executive administration, event management, and medical claims representation, grounded by a Bachelor's degree in Business/Corporate Communications from Grand Canyon University.