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Ryan McCrank is a skilled System Support Analyst I with extensive experience in technical support and application troubleshooting. Since May 2014, Ryan has provided excellent systems support at the City of Fort Saskatchewan. Previously, Ryan worked as a Tier 1 Support Analyst at Diamond Municipal Solutions and as a Programmer Analyst at Megamation Systems, where responsibilities included implementing bug fixes and system updates. Early career experience includes a role as a 1st Line Technician and Classroom Support at Sheridan, where Ryan demonstrated proficiency in troubleshooting, software installation, and user support in both UNIX and Windows environments. Ryan holds a degree in Computer Systems Technology - Systems Analyst from Sheridan College.