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Charles Johnson is an accomplished IT professional with extensive experience in various roles, including IT Manager at the City of Fairburn and former IT Systems Analyst at the City of College Park. Demonstrating expertise in infrastructure design, process improvement, project management, and technical documentation, Charles has successfully led numerous IT initiatives. Previous roles include Product Owner at General Motors and System Engineer at InComm Payments, where responsibilities encompassed requirements gathering, user acceptance testing, and application maintenance in Agile environments. Charles holds an Associate's degree in Programming Specialist from Georgia Piedmont Technical College and has a proven track record of enhancing operational efficiency and driving successful project outcomes across multiple sectors.