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Melanie Nichols has extensive experience in customer service and administrative roles, currently serving as a Payroll Assistant and Account Clerk for the City of Chico since 2016, assisting customers with various city-related inquiries. Prior to this, Melanie worked at Walgreens from 2001 to 2015 in various capacities, including District Operations Trainer and District Administrative Assistant, where responsibilities included delivering corporate training and managing office operations. Melanie's earlier role as Vendor Coordinator at Sterling BackCheck involved overseeing criminal background searches and liaising with vendors. Melanie holds a Bachelor’s Degree in Accounting from Western Governors University, obtained between 2015 and 2018.