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Isabela Souza possesses a diverse background in customer service and administrative support, currently serving as a Council Support Assistant and Logistics Coordinator for the City of Burnaby since February 2022. Prior experience includes roles as a Front Desk Agent at Pan Pacific Vancouver and Windsor Atlantica, where exceptional service led to notable accolades, including a Vancouver Tourism Award. Isabela's earlier career includes administrative duties at Grupo Jovem Pan and retail management with Starboard Cruise Services, showcasing strong organizational and leadership skills. Educational credentials include a Licentiate degree in History from Universidade Federal de Goiás, obtained in 2013.