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Insook Kim is a seasoned professional with extensive experience in business analysis and web design. Currently serving as a Business Analyst 2 (Functional Analyst) at the City of Burnaby since April 2018, Insook has previously held roles as a Business Analyst (Web Analyst) within the same organization. As a freelance UX Designer and Senior Web Architect since January 2011, Insook has also contributed to various projects. Prior experience includes a tenure at the Justice Institute of British Columbia as a Web Administrator/Senior Web Architect from July 2008 to April 2018, as well as positions at Best Buy Canada, Top Producer Systems, Lynx Communications Inc., International Vision Direct Corp., and IS Media Design. Insook holds certificates in Business Administration from institutions including UC San Diego, British Columbia Institute of Technology, and the University of Victoria.