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Jerald Hartnett is an experienced IT professional currently serving as an IT Service Coordinator for the City of Allentown since April 2015. Prior to this role, Jerald worked as a Site Services Specialist at Acurian from September 2006 to March 2015 and as a Call Center Workforce Management professional at Bank of America from December 2001 to November 2006. Jerald received a Technical Certificate in Baking and Pastry Arts Management from North Montco Technical Career Center, as well as a Diploma in General Studies from North Penn High School, both completed between 1996 and 1999.