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Danielle Ayangbeso is a skilled Software Specialist at the City of Allen since September 2020, with a strong background in IT support, user training on Microsoft 365 applications, and ERP system management. Prior experience includes serving as an Associate Banker at JPMorgan Chase & Co., where Danielle focused on customer outreach, ensuring transaction accuracy, and enhancing client relationships through excellent service. Danielle began a career in customer service as a Front Desk Receptionist at Massage Envy. Educational achievements include a Bachelor of Science in Information Technology and Systems from The University of Texas at Dallas and ongoing pursuit of a Master of Science in Technology Management at Texas A&M University-Commerce.