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Pamela McElhaney is a seasoned professional with extensive experience in business analysis and IT management, currently serving as a Senior Business Analyst at City Facilities Management UK since June 2010. Prior roles at the same company include Assistant Business IT Manager, Service Delivery Manager, SQL Server Reporting Team Leader, and SQL Server Report Writer. Previously, Pamela worked as a Business Applications Developer at HSBC from August 2008 to June 2010. Pamela holds a BSc Hons degree in Computer Science from the University of Strathclyde, attained between 2002 and 2006.