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Michael Formby, MBA, RN, currently serves as a Business Analyst at Citizens Inc., where responsibilities include gathering requirements for Business Requirements Documents and creating a standardized template utilized across departments. With a diverse background, previous roles include Business Analyst and Account Manager at Sema4, where contributions included process improvements and expertise in oncology operations. Michael's experience as a Critical Care Registered Nurse at Seton Family of Hospitals involved problem-solving and operational insights through collaboration with medical leadership. Additional positions encompass management in fitness services and project management in telecommunications. Michael holds an MBA in Health Care Administration from the University of Texas at Tyler, alongside degrees in Nursing and Psychology/Human Resources Management.