The Customer Support and Engagement Team at Citizens Energy Group is dedicated to providing exceptional service and support to customers and the community. This team manages inquiries, resolves issues, and ensures customer satisfaction across all utility services. Through proactive engagement initiatives and effective communication, they foster positive relationships with customers and stakeholders, aligning with the company's commitment to excellence and community benefit.
Alan Presley
Customer Account Representativ...
Derek Young
Customer Care
Jennifer Mentink
Manager, Brand And Corporate E...
Justin Johnson
Support Specialist
Kenya McMillin
Community Stakeholder & Engage...
Mark Cork
Support Coordinator
Randy Rollins
Manager Of Contact Center
Sheri Watts
Customer Service Support Speci...
Zachary McHone
Systems Support Specialist
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