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Kelley Jensen began their work experience in 2009 as a Mortgage Underwriter at Citizens Bank of Mukwonago. In 2014, they joined Citizens Bank as a Credit Manager, where they were responsible for managing consumer, mortgage, and commercial underwriting. During this time, they also served as a permanent voting member of the Officer Loan Committee. In 2019, Kelley transitioned to the role of SVP (Senior Vice President) of the Consumer and Mortgage Division at Citizens Bank - WI.

Kelley Jensen completed their Master of Business Administration (MBA) degree in Business Administration and Management from Western Governors University in 2019. Prior to that, they obtained a Bachelor of Science degree in Sociology and Psychology from the University of Wisconsin-Whitewater between 1994 and 1999.