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Cynthia Ricketts has extensive experience in the banking sector, currently serving as a Commercial Loan Coordinator at UMB Bank since January 2019 and as a Commercial Real Estate Portfolio Administrator at Citizens Bank & Trust since June 2017. Prior to these roles, Cynthia held the position of Senior Credit Support Officer at Bank of America since April 1998. With a transition to retirement noted in December 2019, Cynthia's career reflects a strong focus on commercial banking and credit support.