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Prashant Kapahi serves as the Head of Digital Commerce and Acquisitions at Citi, where responsibilities include managing the Digital P&L for Citi's US Personal Bank and overseeing digital acquisitions and commerce across various platforms. Previously, Prashant held the position of Head of Digital Sales and Website Strategy at Citizens Bank, leading digital acquisition strategies and customer experience initiatives. With extensive experience at American Express, Prashant played pivotal roles in digital acquisitions, product development, and marketing analytics. Early career roles included CRM consulting at Ebusinessware Inc. and credit risk strategy analysis at Citigroup Global Services. Prashant's educational background includes advanced degrees from prestigious institutions such as Harvard Business School and the Indian Institute of Management, Calcutta.