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Santiago Suarez is a seasoned professional with extensive experience in the financial services sector, currently serving as Senior Vice President of Financial Inclusion at Citibanamex since August 2010. Throughout this tenure, Santiago has successfully developed and launched innovative digital microinsurance products in collaboration with AXA, and led significant technological improvements through Agile, Kaizen, and Lean Six Sigma methodologies. Previous roles include Chief Administrative Officer overseeing modernization efforts for social impact, and Director of Marketing Liability at BBVA, where strategic initiatives achieved significant revenue growth. Santiago holds an MBA from Hult International Business School and has demonstrated strong leadership in various consulting and management capacities, contributing to notable advancements in customer experience and operational efficiency.