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Mauricio Cortés Moreno is a seasoned professional with extensive experience in business analysis and process management across various industries. Currently serving as a Senior Business Analyst at Citibanamex since August 2020, Mauricio focuses on risk analysis, transaction functionality, and the documentation of requirements in the Anti Money Laundering sector. Previous roles include Senior Process Analyst at GNP Seguros, where Mauricio specialized in operational processes for different insurance sectors, and Senior Business Process Manager at IBM, analyzing and migrating business functions. Other notable positions include implementation and documentation of operational frameworks at Grupo Salinas, CRM process optimization at Mazda, process design leadership at Pemex, and business process consulting for Afore MetLife and Afore Profuturo GNP. Mauricio holds a degree in Industrial Engineering from Instituto Tecnológico del Estado de México, emphasizing quality and production.