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J S. has extensive experience in aviation operations, currently serving as a Dispatcher at CitationAir since January 2010, where responsibilities include managing dispatch functions, interacting with flight crews, and maintaining operational control. Prior experience includes roles as Mission Planner and Flight Coordinator/Dispatch Logistics Trainer at CitationShares, focusing on mission planning, operational reviews, and training new personnel. J S. also worked as a CSR and Trainer at Midwest Airlines, emphasizing safety and efficiency in equipment operation. J S. holds a Bachelor of Science in Aviation/Airway Management and Operations from Bridgewater State University, completed in 2005, and attended Daniel Webster College from 1999 to 2001.