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Jeff Urban has a diverse work experience in the field of communications and sales. From 2007 to 2014, they worked at PR Newswire Association, LLC, starting as a Member Services representative and later transitioning to the role of Account Manager, where they provided consultative advice and education to clients. From 2010 to 2014, they held the position of Senior Account Manager, with responsibilities similar to the Inside Account Manager role.

In 2015, Jeff joined Cision as a Manager for New Business, overseeing a team of sales consultants who facilitated content distribution and engagement tracking for Communications Professionals. In 2018, they transitioned to their current role at Cision as Manager for Account Retention and Expansion, where they lead a team responsible for retaining and growing a $20 million book of business. Jeff is involved in strategy, professional development, and staffing for this group at Cision.

Jeff Urban attended Central Michigan University from 2003 to 2007, earning a Bachelor of Applied Arts degree in Broadcast & Cinematic Arts. In terms of additional certifications, they obtained a Management Foundations certificate from Cision in May 2022 and a Social Media Marketing Foundations certificate from LinkedIn in March 2021. It is also mentioned that they have a Miller Heiman Conceptual Selling certificate, but no details about the institution or the date of acquisition are provided.