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Jaap Dalm is the Leader of Systems Engineers at Cisco. Jaap has been in the technology industry for over 20 years. Jaap started their career at Koning en Hartman as a Technical Support Analyst in 1987. Jaap then moved to Avaya in 1996, where they held the positions of EMEA Pre-Sales Program Manager and EMEA Design Team Manager. In 2009, Jaap joined HIG Groep as a Sales Engineer, and they have been with Cisco since 2015.

Jaap Dalm studied Electronics at Christiaan Huygens and later received a BSc in Electronics - Technical Computer Sciences from De Haagse Hogeschool / The Hague University of Applied Sciences.

Jaap Dalm reports to Andre Brugman, Leader Systems Engineers. A direct report to Jaap Dalm is and Mark van Veelen - Systems Engineer.