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Gaurav Verma is a seasoned professional with extensive experience in customer success and leadership roles across prominent technology companies. Currently serving as Vice President of Customer Success for Collaboration at Cisco, Gaurav previously held the position of Chief Customer Officer at HackerRank. Gaurav's background also includes serving as Head of Global Customer Success and DevOps in the Enterprise Content Division at EMC, as well as Vice President of Customer Success at OpenGov Inc. Additionally, Gaurav was the VP of Product and Solutions Marketing at iMANY, demonstrating a strong track record in driving customer engagement and success.