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Ergon Copeland is a seasoned engineering leader with extensive experience in site reliability engineering, business operations, and technical management. Currently serving as a Senior Engineering Leader at Cisco since March 2005, Ergon manages site reliability engineering and compliance, business operations, and has played pivotal roles in architecting engineering systems and overseeing acquisitions. Previous positions include Senior Manager of Business Operations and Senior Site Reliability Engineering Manager, where Ergon successfully delivered CI/CD pipelines and self-help IaaS platforms while optimizing OPEX and CAPEX. Prior to Cisco, Ergon co-founded SKYBEAM and Piper Software, and served as Senior IT Manager at Quris, showcasing a strong foundation in IT infrastructure and operational leadership.